Terms of Service

Last updated: March 27, 2026

These Terms of Service govern your access to and use of the Lucra AI platform, operated by LucrAI Tech AB. The platform is designed for business use (B2B). Please read these terms carefully before using the service. By creating an account or using Lucra AI, you agree to be bound by these terms.

Acceptance of Terms

By accessing or using the Lucra AI platform, you confirm that you are acting on behalf of a business entity, that you are at least 18 years of age, that you have read and understood these Terms of Service, and that you agree to be legally bound by them. You represent that you have the authority to bind your organization to these terms.

If you do not agree to these terms, you must not access or use the platform. Continued use of the service after any updates to these terms constitutes your acceptance of the revised terms.

Service Description

Lucra AI is a cloud-based software platform that uses artificial intelligence to help businesses and accounting professionals manage financial documents, analyze data, and streamline accounting workflows.

What We Provide

  • AI-powered document processing and financial data extraction (PDF, DOCX, TXT, and SIE files)
  • Natural language querying of your financial data through a conversational AI assistant
  • Secure file storage and document management tools
  • Multi-user access with role-based permissions for teams and accounting firms
  • Integration with Fortnox accounting software (invoices, salary transactions, supplier invoices, vouchers)

We reserve the right to modify, suspend, or discontinue any aspect of the service at any time. We will provide reasonable notice of material changes where possible.

Your Account

To use the Lucra AI platform, you must register for an account by providing accurate and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

Your Responsibilities

  • Keep your password secure and do not share it with third parties
  • Notify us immediately at security@lucra.ai if you suspect unauthorized access to your account
  • Ensure that all users added to your organization account comply with these terms
  • Provide accurate contact information and keep it up to date

We reserve the right to suspend or terminate accounts that provide false information or that we reasonably believe have been compromised.

Acceptable Use

You agree to use Lucra AI only for lawful business purposes and in accordance with these terms. The platform is intended for legitimate business and accounting use.

You May Not

  • Use the platform to process, store, or transmit data in violation of applicable laws or regulations
  • Attempt to reverse engineer, decompile, or extract the source code of the platform or its AI models
  • Upload malicious files, viruses, or any content designed to disrupt or damage the service or other users
  • Resell, sublicense, or otherwise commercialize access to the platform without our prior written consent
  • Use automated scripts or bots to access the platform in ways that exceed normal usage patterns or that burden our infrastructure
  • Attempt to circumvent security controls, access controls, or usage limits

Violations of this policy may result in immediate suspension or termination of your account, and may be reported to relevant authorities where required by law.

Intellectual Property

The Lucra AI platform, including its design, software, AI models, algorithms, and all associated content created by us, is owned by LucrAI Tech AB and protected by copyright, trade secret, and other applicable intellectual property laws.

Your Content

You retain full ownership of all documents, data, and content that you upload to the platform. By uploading content, you grant Lucra AI a limited, non-exclusive license to process and store that content solely for the purpose of providing the service to you. We do not claim ownership of your data, and we do not use your content to train our AI models.

AI-Generated Outputs

Analyses, summaries, and other outputs generated by the AI in response to your queries are provided for informational purposes. You may use these outputs for your own business purposes. We make no claim to ownership of outputs generated from your data and queries.

Pricing

The Lucra AI platform is currently provided free of charge during our early access period. No payment information is required to create an account or use the service.

We may introduce paid subscription plans in the future. If and when paid plans are introduced, we will notify all existing users at least 30 days in advance and provide clear information about pricing, billing terms, and any changes to feature availability. You will not be charged without your explicit consent.

We reserve the right to introduce usage limits or feature restrictions for free accounts in the future, with reasonable prior notice.

Data & Privacy

The collection and processing of personal data in connection with the Lucra AI platform is governed by our Privacy Policy, which forms an integral part of these Terms of Service. By using the platform, you acknowledge and agree to the practices described in the Privacy Policy.

Where applicable, we will enter into a Data Processing Agreement (DPA) with customers who process personal data of their own clients through the platform, in accordance with the requirements of the General Data Protection Regulation (GDPR). Please contact us at privacy@lucra.ai to request a DPA.

Disclaimers

The Lucra AI platform is provided on an “as is” and “as available” basis. To the fullest extent permitted by applicable law, we disclaim all warranties, whether express, implied, or statutory, including warranties of merchantability, fitness for a particular purpose, and non-infringement.

AI Accuracy

AI-generated outputs, including document analysis, financial summaries, and conversational responses, are provided for informational purposes only and do not constitute professional financial, legal, or accounting advice. While we strive for accuracy, AI systems can produce errors or incomplete results. You are responsible for independently verifying any AI-generated output before relying on it for business decisions.

Service Availability

We do not guarantee uninterrupted or error-free access to the platform. Scheduled maintenance, unexpected outages, or factors beyond our control may affect service availability. We will communicate planned downtime in advance where possible.

Early Access

The platform is currently in an early access stage. Features may change, be added, or be removed as we develop the product. We appreciate your feedback and patience during this period.

Limitation of Liability

To the maximum extent permitted by applicable law, LucrAI Tech AB and its directors, employees, and partners shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, loss of data, business interruption, or reputational harm, arising from your use of or inability to use the platform.

As the platform is currently provided free of charge, our total cumulative liability to you for any claims arising under or in connection with these terms shall not exceed one hundred euros (EUR 100). If paid plans are introduced in the future, this cap will be updated to reflect the fees paid.

Some jurisdictions do not allow the exclusion or limitation of certain types of liability. In such cases, our liability will be limited to the maximum extent permitted by law.

Termination

Either party may terminate the agreement governed by these terms at any time.

Termination by You

You may close your account and terminate these terms at any time by contacting our support team at support@lucra.ai. Upon termination, your access to the platform will end immediately.

Termination by Us

We may suspend or terminate your account immediately and without prior notice if you breach these terms, if we are required to do so by law, or if continued provision of the service becomes commercially impractical. In cases of non-material breach, we will provide notice and a reasonable opportunity to remedy the issue before terminating.

Effect of Termination

Upon termination, your right to access the platform ceases immediately. We will retain your data in accordance with our Privacy Policy and applicable law. You may request a copy of your data before or within 30 days of termination by contacting us at privacy@lucra.ai.

Governing Law & Disputes

These Terms of Service are governed by and construed in accordance with the laws of Sweden, without regard to its conflict of law provisions. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

Any dispute, controversy, or claim arising out of or relating to these terms or the use of the platform shall first be addressed through good-faith negotiation. If the parties are unable to resolve the dispute within 30 days, it shall be submitted to the competent courts of Stockholm, Sweden.

General Provisions

Force Majeure

Neither party shall be liable for any failure or delay in performing its obligations under these terms due to circumstances beyond its reasonable control, including but not limited to natural disasters, war, terrorism, pandemics, government actions, power failures, internet disruptions, or third-party service outages.

Severability

If any provision of these terms is held to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect. The invalid or unenforceable provision shall be modified to the minimum extent necessary to make it valid and enforceable.

Entire Agreement

These Terms of Service, together with the Privacy Policy and any Data Processing Agreement entered into between the parties, constitute the entire agreement between you and LucrAI Tech AB with respect to the use of the platform. They supersede all prior agreements, understandings, and communications, whether written or oral.

Changes to These Terms

We may update these Terms of Service from time to time to reflect changes in our practices, legal requirements, or the evolution of the platform. When we make material changes, we will notify you via email or a prominent in-app notice at least 14 days before the changes take effect.

If you disagree with the updated terms, you may close your account before the new terms take effect. Continued use of the platform after that date constitutes acceptance of the revised terms.

Contact Us

If you have questions about these Terms of Service, please contact us: